HIPAA-Compliant Session Replay

See the patient journey — clearly, safely, and in context

Session Replay gives healthcare marketers a new way to understand the full story behind their data.

Go beyond metrics to see how visitors actually interact with your site. Every replay connects directly to analytics, revealing the why behind the what within our HIPAA-compliant customer data platform.

Understand how visitors actually experience your site

Every event, form fill, and click in your analytics can link back to a secure session replay — so you can see exactly what led to a conversion or a drop-off.

See the story behind every conversion in one place

Move seamlessly from event logs to real session replays within Ours Privacy’s HIPAA-compliant CDP. For the first time in healthcare, your analytics and visual insights live side by side.

Identify issues faster

Replay issues as they happened to discover friction points quickly and improve the user experience.

Connect data with experience

Pair quantitative analytics with qualitative context. Every replay adds a human layer to your marketing data.

Designed to meet the highest standards of healthcare privacy

UNDER THE HOOD

See what the data can't tell you

Analytics show you what happened. Session Replay shows you why.

See what happened for every CDP event

Every CDP event links directly to the session where it occurred. A form submission, a conversion, a page view. Click through to watch exactly what the visitor did before and after. No searching, no filtering across tools. The replay is right there on the event.

Find session replays for any event, instantly

Build a list of sessions from any CDP event type and watch them back to back. Want to see every visitor who triggered a specific conversion? Every visitor who hit an error? Pull up the replays in one click and start watching. It turns your entire event stream into a visual investigation tool.

Consent-gated recording enforced at the pipeline

When your CMP collects a visitor's consent preferences, the Global Consent Center enforces them server-side. If consent isn't granted, replay events never reach storage. This is enforced at the infrastructure level, not dependent on client-side execution.

Click from a funnel drop-off straight into the replay

When a visitor drops off at step three of a funnel, click directly into their session replay to see what happened. Funnels, heatmaps, and replay all share the same event model, so drill-downs work without any integration or data mapping.

Rage clicks and frustration signals surface automatically

Rapid repeated clicks on the same element are detected and flagged in the session timeline. You can filter sessions by rage clicks, dead clicks, and other frustration signals to find the recordings where visitors struggled most. No manual tagging required.

Works on single-page apps without extra setup

Route changes in React, Vue, Angular, and Next.js apps are captured automatically. Each navigation appears as a distinct page view in the replay timeline, so you see the full journey even when the URL doesn't change in a traditional way. Zero impact on page speed when recording is off.

Start the conversation

Healthcare marketers tell us every day about the challenges of flying blind, navigating compliance, and dealing with ad restrictions. Talk with one of our experts to see if Ours Privacy is the right fit for your organization.

Start the conversation

Healthcare marketers tell us every day about the challenges of flying blind, navigating compliance, and dealing with ad restrictions. Talk with one of our experts to see if Ours Privacy is the right fit for your organization.

Start the conversation

Healthcare marketers tell us every day about the challenges of flying blind, navigating compliance, and dealing with ad restrictions. Talk with one of our experts to see if Ours Privacy is the right fit for your organization.

Explore More from Ours Privacy

Our HIPAA-Compliant CDP enables healthcare marketers to use the tools they need for analytics and optimized ads - without sacrificing patient privacy.

Explore More from Ours Privacy

Our HIPAA-Compliant CDP enables healthcare marketers to use the tools they need for analytics and optimized ads - without sacrificing patient privacy.

Explore More from Ours Privacy

Our HIPAA-Compliant CDP enables healthcare marketers to use the tools they need for analytics and optimized ads - without sacrificing patient privacy.

Built by healthcare marketers,
for healthcare marketers

We built Ours Privacy for ourselves. As healthcare operators building and scaling a national telehealth company, we couldn’t find a platform designed for the unique compliance and performance needs of healthcare. So, we built one. Ours Privacy is now trusted by many of the nation’s largest health systems, top digital health companies, and leading medical brands.

Built by healthcare marketers,
for healthcare marketers

We built Ours Privacy for ourselves. As healthcare operators building and scaling a national telehealth company, we couldn’t find a platform designed for the unique compliance and performance needs of healthcare. So, we built one. Ours Privacy is now trusted by many of the nation’s largest health systems, top digital health companies, and leading medical brands.

Built by healthcare marketers,
for healthcare marketers

We built Ours Privacy for ourselves. As healthcare operators building and scaling a national telehealth company, we couldn’t find a platform designed for the unique compliance and performance needs of healthcare. So, we built one. Ours Privacy is now trusted by many of the nation’s largest health systems, top digital health companies, and leading medical brands.