Customer Support Engineering

At Ours Privacy, we’re on a mission to redefine marketing for healthcare companies.

We're looking for dedicated Customer Support Engineers who thrives on solving complex technical challenges and delivering exceptional support.

What You Bring

• Extensive Experience: Deep expertise in tracking technologies, various ad platforms, and analytics platforms.

• Technical Aptitude: Comfort in setting up, maintaining, and proposing well-structured, thought-out solutions for customers.

• Problem-Solving Passion: A love for debugging diverse analytics pipelines—whether on the front-end, back-end, via webhooks, or across other platforms.

• Effective Communication: The ability to clearly articulate technical solutions to customers and collaborate within a dynamic team.

Your Role

• Customer Support: Provide top-notch technical support and guidance to our clients, ensuring their systems run smoothly.

• Troubleshooting: Dive deep into analytics pipelines to diagnose issues, whether they occur on the front-end, back-end, or elsewhere.

• Solution Design: Propose and implement robust, scalable solutions that meet customer needs and enhance overall system performance.

If you're ready to apply your technical expertise and problem-solving skills in a dynamic environment, please email your resume and a brief introduction to careers@oursprivacy.com.

We look forward to connecting with you!